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We have accreditation from the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme to the recognised level of General Practice. This certification gives you the reassurance that this practice is committed to providing an appropriate standard of care and is externally audited by the RCVS to ensure compliance with these standards.
We are happy to carry out home visits for our clients. However, we do prefer to see pets at the surgery. This allows for a more comprehensive examination and treatment as we have all equipment and staff available.
In emergency situations it is generally better to be prepared to bring the pet to the surgery. Calling the vet out first for a home visit can waste valuable time. Very often we have to transfer the animal back to the surgery in order to provide appropriate treatment. It is important to always ring the emergency number before visiting the surgery, as a vet will not always be on site.
Please note that an additional charge is made for home visits to cover the extra costs involved and that this is over and above any consultation charges.
In certain situations the practice reserves the right to insist that animals are seen at the surgery.
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